Credit Controller

Employment type: Permanent
Salary: 40k/year - 45k/year

London – 3 days in office (Mon–Wed) – Permanent – High growth multi-entity business

£40,000–£45,000

Are you a Credit Controller who can also handle the detail-heavy side of billing and AR? Do you thrive in roles where you’re trusted to run your own ledger, communicate well, and keep things moving without drama?

We Do Group are supporting a growing group with a multi-entity, multi-currency setup as they hire a permanent Credit Controller into their London finance team.

This is a sole role covering both monthly billing and credit control. The billing run is typically around 2 days per month, with the rest of the month focused on collections, statement runs, query resolution, and keeping the ledger clean.

New credit control processes are currently being implemented, so someone with a drive to change and improve, always looking for efficiencies, will fit in really well!

WISH LIST

  • Proven AR + credit control experience (comfortable owning a ledger, not just doing tasks)
  • Confident communicator - clear, professional, and able to handle tricky conversations without being abrasive
  • Detail-focused and structured - can manage a monthly billing run, keep records accurate, and stay on top of queries

THE ROLE

  • Own the accounts receivable ledger across a multi-entity group
  • Run the monthly billing process (data validation, invoice generation, and issuing)
  • Send statements and maintain regular customer contact to keep collections on track
  • Proactively manage overdue balances, following up by email and phone where required
  • Investigate and resolve invoice queries and disputes efficiently
  • Allocate receipts and clear unallocated cash promptly
  • Prepare aged debt reporting and support weekly debt discussions
  • Maintain accurate customer data and a clean audit trail in the finance system
  • Liaise with internal teams to resolve billing issues and prevent recurring problems
  • Support month-end activity including AR reconciliations
  • Suggest sensible process improvements, especially around credit control and reporting
  • Build constructive working relationships with key finance contacts at larger counterparties

YOUR PROFILE

  • Experienced Credit Controller
  • Experience managing Accounts Receivable ledger and billings process - advantageous
  • Effective communicator – written & verbal
  • Good working knowledge of MS Excel
  • Comfortable in a sole AR/CC role where you’re trusted to manage your own workload
  • Experience working in a multi-entity and/or multi-currency environment

SALARY & BENEFITS

  • £40,000–£45,000
  • 3 days in the office (Mon–Wed) / 2 days from home
  • 25 days holiday + bank holidays
  • Private healthcare

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